Awkward title but excellent points for overcoming three fears that "sabotage client loyalty".
Books
Books the Aspen Team Recommends
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Excellent primer for any setting where people engage in conversations where "stakes are high", "emotions run strong" and "opinions vary".
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Dave & Jon Ferguson on developing missional movements. These guys speak from experience!
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Seth Godin's latest installment. Good read about making yourself indispensable.
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From our friend Rex Miller. The definitive argument for a collaborative, integrated approach to project delivery.
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If you only read one business book, make it this one.
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